Terms and Conditions | Nivartha.com
Effective Date: August 1, 2023
Welcome to Nivartha.com! These terms and conditions ("Terms") govern your use of our platform as a buyer. Please read these Terms carefully before accessing or using our website. By accessing or using Nivartha.com, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the website or use our services.
1. Buying on Nivartha.com
- 1.1. Eligibility:
To buy on Nivartha.com, you must be at least 18 years old or have permission from a legal guardian.
- 1.2. Account:
You may need to create an account to make purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2. Product Information
- 2.1. Accuracy:
We strive to provide accurate product information, but we do not guarantee the accuracy, completeness, or reliability of any product descriptions, pricing, or other content.
- 2.2. Product Quality:
Nivartha.com does not directly manufacture or sell products. We are a platform connecting buyers and sellers. Quality, safety, and legality of products are the responsibility of the sellers.
3. Ordering and Payment
- 3.1. Ordering:
Placing an order on Nivartha.com constitutes an offer to buy the products. All orders are subject to availability and acceptance by the seller.
- 3.2. Payment (Online):
Payment processing is conducted securely through our platform. We may use third-party payment processors and are not liable for any issues arising from these services.
- 3.3. Cash on Delivery (COD):
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Availability: Some sellers may offer Cash on Delivery (COD) as a payment option. COD availability is at the discretion of the seller and may vary based on location and other factors.
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Payment: Payment for COD orders is made directly to the delivery person upon receiving the ordered items. Please ensure the availability of the exact amount in cash for the order.
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Responsibility: Buyers opting for COD must ensure their availability at the specified delivery address to accept the order. Failure to accept the order may lead to cancellation or additional charges as per the seller's policy.
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Cancellation: Before placing an order please check for Cancellation is allowed or not by the seller.
4. Shipping and Delivery
- 4.1. Shipping Information:
Shipping details are provided by the seller or courier partners. Nivartha.com is not responsible for shipping delays, damages, or lost items. It is responsibility of the seller to pack and ship the product (without any damages) to Customer.
- 4.2. Delivery:
Delivery times may vary. Estimated delivery dates are not guaranteed and are subject to change based on various factors. You can expect delivery within 4 to 10 days after placing the order.
- 4.3. Wrong product received:
If you receive product different from that you have ordered, you can raise complaint from your account and opt for return, refund or replacement from the seller as per their return policy.
5. Returns and Refunds
- 5.1. Returns:
Each seller may have its own return policy. Please review the seller's return policy before making a purchase.
- 5.2. Refunds:
Refunds are subject to the seller's refund policy. Contact the seller directly for refund requests.
**Note: For more info go to Return Policy page.
6. Dispute Resolution
- 6.1. Disputes with Sellers:
Any disputes or issues with purchased products should be resolved directly with the seller. Nivartha.com may assist in facilitating communication or resolving the issue.
7. Limitation of Liability
- 7.1. Disclaimer:
Nivartha.com is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our platform or products purchased through the platform.
8. Modifications to Terms
- 8.1. Changes to Terms:
We reserve the right to modify these Terms at any time. Continued use of Nivartha.com after modifications constitutes acceptance of the updated Terms.
9. Governing Law
- 9.1. Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Haryana, India].
4. Contact Information
If you have any questions or concerns about our Terms, please contact our Customer Support team at support@nivartha.com. We are here to assist you and ensure your shopping experience with Nivartha.com is enjoyable and hassle-free. Please note that this policy is subject to change without prior notice. Make sure to review the policy each time you make a purchase.
By using Nivartha.com, you agree to abide by these Terms and any other policies or guidelines posted on the website. Thank you for being a part of Nivartha.com!
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